Here at SoleAid™ we are committed to providing you with the highest quality products and customer service! It is our goal to ensure you are completely satisfied with your purchase and we strive to make you a lifelong customer. In the event that you are not 100% satisfied with your purchase or have found a manufacturing defect, return your insoles with receipt, and we'll expedite you a brand-new replacement! Unworn items are entitled for a 100% money back return. See “Return Policy” for return detials.
SoleAid™ does not replace, refund or provide our guarantee, nor will we honor our warranty for products purchased from unauthorized sellers or unauthorized e-commerce sites. SoleAid™ will only honor returns or exchanges from items purchased directly through www.SoleAidInsoles.com.